Case Study – Top Private Sector Bank

One of the top private Banks in India with 5000+ branches across urban and semi urban locations across the country is our customer. The entire branch network of this bank is connected to the command center with CCTV, Fire & Intrusion systems in the branches. We have been chosen as their preferred partners for commissioning these systems and to also integrate these branches with their command center. We are also responsible for ensuring availability & uptime with their command center. Thakral Innovations manages about 400 branches of this Bank and is rated as one of the top partners for their electronic security systems and services.

Thakral Innovations’ differentiators:

• Engineer network across the country including in the hilly terrains of North East India
• Partner network for installation and cabling support across the country
• Top partner for maintaining highest uptime & availability
• Dedicated National Service Coordinator
• Dedicated project Manager
• Resource at Banks Command Center for coordinating with field engineers across the country
• MIS team to provide weekly & regular dashboard to the top management of the bank
• Monthly review meeting between management of the bank and Thakral Innovations to ensure continuous improvement & support to the field staff